Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to our Web site may have. If you find that your question is not answered on this page, please email us or call us during business hours at 517-393-6210 or toll free at 1-800-643-1822.

I researched an imaging solution a number of years ago and it was very expensive, not to mention complicated. Have things changed any?

Yes! As technology has changed and moved forward, the cost of imaging solutions has dropped to a very cost efficient means of storing hard copies. Plus, they have become exceedingly user friendly. There are even solutions on the market that don’t require a great deal of computer literacy. It’s time to take another look at how things have changed. I think you’ll be impressed with the price and the simplicity.

I’ve been looking at software solutions that offer a great deal of functionality, but the price tag has given me sticker shock! Isn’t there anything out there that delivers the functionality without the excessive price tag?

Of course, take a look at the Alchemy Software solution we offer at Hasselbring-Clark. Our experience has proven that our quotations usually come in at half the price of our competitors. Plus, we’ve found that Alchemy delivers a wide array of functionality that meets or beats our competition!

I don’t have an IT person on staff. Does this mean that I won’t be able to use an imaging solution?

No, we have a solution that doesn’t require the assistance of an IT person. Check out the Canon CD-4070NW Digital Document Recorder. Just plug the CD-4070NW in and it’s ready to scan, index and store documents to a CD or your network. Retrieve the information using any PC in the office with Windows 95 or higher. Documents can also be scanned directly to e-mail. Plus, its extremely cost effective!